All sales between Nicoya Lifesciences Inc (“Nicoya Lifesciences”) and the customer (“Buyer”) are subject to the terms and conditions contained herein (“Nicoya Lifesciences’ Standard Conditions of Sale”). No variation of these terms and conditions will be binding upon Nicoya Lifesciences unless agreed to in writing and signed by an officer or other authorized representative of Nicoya Lifesciences. This Agreement will also supersede the conflicting terms of any purchase order or any other Buyer document. Nicoya Lifesciences hereby expressly rejects terms and conditions preprinted on any Buyer document. Any terms in any other order, release, contract, or other communication that are additional to, different from, or inconsistent with the provisions of these Terms of Sale will be deemed to be void and of no effect. Buyer acknowledges that Buyer has read these terms and conditions and has had the opportunity to consult with legal counsel for legal advice regarding same. Nicoya Lifesciences’ sale of its goods (also referred to as products) to Buyer is expressly made conditional on Buyer’s assent to these terms and conditions. Buyer understands and acknowledges that Nicoya Lifesciences would not consummate this sale without Buyer’s agreement to these terms and conditions and that Nicoya Lifesciences’ pricing of its goods is in reliance on these terms and conditions.
Nicoya Lifesciences will use commercially reasonable efforts to make shipments on date(s) agreed by Nicoya Lifesciences. Shipments are made F.O.B. (or as may be applicable, FCA or EXW) Nicoya Lifesciences’ facility. All products shall be deemed to be delivered and risk of loss shall pass to Buyer at such time as the product is loaded onto a transportation carrier vehicle. Buyer shall pay, and be exclusively liable for, all costs of shipping, delivery, and any related insurance. All claims by Buyer for damage, loss, or delays in transit shall be made by Buyer against the carrier, and Nicoya Lifesciences shall have no responsibility or obligations with respect to any such damage, loss, or delay. If Nicoya Lifesciences arranges transportation for Buyer, such arrangements shall be at Buyer’s sole risk and expense, and transfer of title and risk of loss as specified above shall not be affected. Buyer shall pay any increase in transportation costs that are charged to Nicoya Lifesciences subsequent to its invoice to Buyer, including any fuel surcharges.
Nicoya Lifesciences shall not be liable for any damages, loss, or penalty as a result of any delays in manufacturing or delivery of goods.
Nicoya Lifesciences will not be liable for delays or damage to goods resulting from extraordinary events beyond Nicoya Lifesciences’ control, such as (but not limited to) flood, war, riots, labor events, acts of State, or any other acts of God.
Nicoya Lifesciences maintains sufficient insurance to conduct business with an acceptable level of risk. Accordingly, Nicoya Lifesciences will not accept or entertain requirements of any Buyer for minimum levels of insurance coverage.
Payment will be accepted in Canadian or United States Dollars only. Reagent, consumable, sensor, and training purchases that are included within an instrument PO will follow the Instrument Purchases terms of payment.
Buyer shall pay Nicoya Lifesciences the invoice price within thirty (30) days after the goods have been received.
For any purchases that do not include an instrument (such as standalone reagent, consumable, sensor and training purchases), buyer shall pay Nicoya Lifesciences 100% of invoice price upon issuance of the PO. Goods will not be shipped and training will not be scheduled until payment is received. To avoid delays, customers are encouraged to complete these purchases with a credit card securely through the Nicoya Store
If Buyer fails to pay the price or any other payment due to Nicoya Lifesciences promptly and when due, Nicoya Lifesciences may require Buyer to pay, in addition to the price payment, interest thereon at a rate equal to the lesser of 2% per month and the maximum rate of interest allowable under applicable law, from the original due date until full payment has been made by Buyer or on Buyer’s behalf. Furthermore, this late fee is in addition to any other remedies Nicoya Lifesciences may have under applicable laws. The parties acknowledge and agree that this late fee is reasonable in the light of the anticipated or actual harm caused by the Buyer’s late payments to Nicoya Lifesciences, the difficulties of proof of loss, and the inconvenience or non-feasibility of Nicoya Lifesciences otherwise obtaining an adequate remedy. Furthermore, Nicoya Lifesciences may immediately stop any and all deliveries and/or shipments of goods to Buyer if Buyer is more than fifteen (15) days delinquent on its payments to Nicoya Lifesciences.
Prices are listed in United States Dollars. Charges associated with taxes, shipping, and duties will be assessed to Buyer at the time of sale and will be included in the invoice. Unless agreed to in writing and signed by an officer or other authorized representative of Nicoya Lifesciences, Nicoya Lifesciences reserves the right to adjust pricing as it sees fit and does not offer any best price guarantees.
Shipments made within the Province of Ontario will be assessed the appropriate sales tax, unless the Buyer can provide documentation of authorized tax-exempt status.
Ownership: Nicoya Lifesciences reserves the title and all rights to all plans, specifications, and technical data (Nicoya Lifesciences’ Intellectual Property), including but not limited to drawings, flow diagrams, layout details, specifications, trade secrets, and computer programs supplied by Nicoya Lifesciences, and all such intellectual property belongs to and remains the property of Nicoya Lifesciences. Buyer will take every precaution and will execute any instrument necessary to maintain confidentiality of Nicoya Lifesciences’ Intellectual Property. Buyer understands and agrees that Buyer has a non-exclusive license to use Nicoya Lifesciences’ intellectual property only to the extent necessary to use the goods purchased from Nicoya Lifesciences, and Buyer may not share such intellectual property with any other person or disclose same to any other person, but shall agree to hold such intellectual property in strict confidence. Buyer understands and acknowledges that Nicoya Lifesciences’ intellectual property gives it its competitive advantage in the industry and Nicoya Lifesciences would be irreparably harmed by any infringement, violation, or misappropriation of its intellectual property. Nicoya Lifesciences may enforce this paragraph through any and all legal action, including, but not limited to, injunctive and other equitable relief. “Intellectual Property” shall mean any and all intellectual property rights related to goods sold by Nicoya Lifesciences to Buyer, as they are now or may in future exist, including without limitation: (a) any and all rights, privileges and priorities arising under the laws or treaties of Canada, any state, territory, or possession thereof, any other country or political subdivision or territory thereof, or the United States or European Community, relating to intellectual property, including patents, copyrights, trade names, trademarks, service marks, mask works, trade secrets, inventions, databases, names and logos, trade dress, technology, know-how, and other proprietary information and licenses from third persons granting the right to use any of the foregoing, including all registrations and applications for any of the foregoing that have been issued by or filed with the appropriate authorities, any common-law rights arising from the use of the foregoing, all rights of renewal, continuations, divisions, extensions, and the like regarding the foregoing and all claims, causes of action, or other rights arising out of or relating to any actual or threatened infringement by any person relating to the foregoing; (b) all computer applications, programs and other software, including without limitation operating software, network software, firmware, middleware, and design software, all design tools, systems documentation and instructions, databases, and related items; and (c) all cost information, sales and pricing data, customer prospect lists, supplier records, customer and supplier lists, customer and vendor data, correspondence and lists, product literature, artwork, design, development and manufacturing files, vendor and customer drawings, formulations and specifications, quality records and reports, and other books, records, studies, surveys, reports, plans, and documents.
Indemnification, Release, Waiver and Hold Harmless
BUYER RELEASES, RELINQUISHES AND DISCHARGES AND AGREES TO INDEMNITY, PROTECT, AND SAVE HARMLESS NICOYA LIFESCIENCES, ITS AGENTS, OFFICERS, EMPLOYEES, SUBSIDIARIES AND AFFILIATES FROM ALL CLAIMS, DEMANDS, AND CAUSES OF ACTION OF EVERY KIND AND CHARACTER INCLUDING THE COST OF DEFENSE THEREOF, FOR ANY INJURY TO, INCLUDING DEATH OF PERSONS (WHETHER THEY BE THIRD PERSONS, CONTRACTORS, OR EMPLOYEES OF EITHER OF THE PARTIES HERETO) AND ANY LOSS OF OR DAMAGES TO PROPERTY (WHETHER THE SAME BE THAT OF EITHER OF THE PARTIES HERETO OR THIRD PARTIES) CAUSED BY OR ALLEGED TO BE CAUSED, ARISING OUT OF, OR IN CONNECTION WITH ANY USE OF PRODUCT BY BUYER, ITS AGENTS, OFFICERS, EMPLOYEES, SUBSIDIARIES, AND AFFILIATES THAT IS INCONSISTENT WITH NICOYA LIFESCIENCES’ INSTRUCTIONS AND SPECIFICATIONS REGARDING SUCH PRODUCT OR ANY OTHER MISUSE OR ABUSE OF SUCH PRODUCTS. BUYER FURTHER AGREES TO DEFEND ANY SUIT OR ACTION COVERED BY THIS PARAGRAPH BROUGHT AGAINST NICOYA LIFESCIENCES, ITS AGENTS, OFFICERS, EMPLOYEES, SUBSIDIARIES, AND AFFILIATES, FOR ANY ALLEGED LOSS, DAMAGE, INJURY TO, OR DEATH OF, PERSONS OR PROPERTY LOSS OR PATENT OR TRADEMARK INFRINGEMENT AND TO PAY ALL DAMAGES, COSTS, AND EXPENSES, INCLUDING ATTORNEY’S FEES ARISING OUT OF, OR IN CONNECTION WITH ANY USE OF PRODUCT BY BUYER, ITS AGENTS, OFFICERS, EMPLOYEES, SUBSIDIARIES, AND AFFILIATES THAT IS INCONSISTENT WITH NICOYA LIFESCIENCES’ INSTRUCTIONS AND SPECIFICATIONS REGARDING SUCH PRODUCT OR ANY OTHER MISUSE OR ABUSE OF SUCH PRODUCTS.
Nicoya Lifesciences reserves the right to assign all or part of this agreement, and/or the ability to fulfill any agreements between Nicoya Lifesciences and Buyer, to any of its subsidiaries and/or affiliates as it sees fit, without notice to Buyer. No right or interest in this contract may be assigned by Buyer without the written consent of Nicoya Lifesciences. Any attempted delegation of performance by Buyer without prior written consent of Nicoya Lifesciences will be void and ineffective for all purposes.
Except as specified below, products sold hereunder shall be free from defects in materials and workmanship and will conform to Nicoya Lifesciences’ published specifications (the “Basic Product Warranty”) for a period of one year from the date of shipment or its useful life, whichever is less (the “Basic Product Warranty Period”). Notwithstanding the foregoing, the Basic Product Warranty will not apply to any Products which have been subject to misuse, neglect, accident or modification or which have been altered or soldered such that they are not capable of being tested under normal test conditions. In order to make a claim under the Basic Product Warranty, the Buyer must, within the Basic Product Warranty Period and in accordance with Nicoya Lifesciences’s return procedures: (1) request that Nicoya Lifesciences provide the Buyer with a return merchandise authorization (“RMA”) for the return of nonconforming Product; (2) provide Nicoya Lifesciences with all reasonably requested supporting documentation and information in connection with the RMA request; (3) receive an RMA from Nicoya Lifesciences; (4) return the nonconforming Product to Nicoya Lifesciences in accordance with Nicoya Lifesciences’s return procedures. Upon receipt of the nonconforming Product, Nicoya Lifesciences will determine whether the Product is eligible for the Basic Product Warranty. Nicoya Lifesciences sole obligation to a Buyer for Products eligible for the Basic Product Warranty will be, at Nicoya Lifesciences’s discretion, to either: (a) repair or replace the nonconforming Product; (b) provide the Buyer with buyer credit in an amount equal to the price paid by the Buyer for the nonconforming Product.
In addition to the Basic Product Warranty, Nicoya Lifesciences makes certain additional extended warranties for the Products available for purchase (the “Extended Product Warranty“).
In addition to the Basic Product Warranty and Extended Product Warranty, Nicoya Lifesciences makes a parts only warranty for the Products available for purchase (the “Parts Only Warranty”). Buyers may purchase the Parts Only Warranty from Nicoya Lifesciences if the Buyer has been certified by Nicoya Lifesciences to perform warranty repairs. In order to be certified by Nicoya Lifesciences to perform warranty repairs, the Buyer and its service engineers must have successfully completed Nicoya Lifesciences’s field service engineer training (the “Field Service Engineer Training”). The Field Service Engineer Training will take place at Nicoya Lifesciences’s facilities in Canada or virtually. Buyer will be solely responsible for performing all warranty repairs associated with the Parts Only Warranty. Buyer acknowledges and agrees that Nicoya Lifesciences will have no obligation to provide direct support of any kind to Buyers that purchase a Part Only Warranty.
Disclaimer of Warranties
THE FOREGOING WARRANTY AND REMEDIES ARE EXCLUSIVE AND NICOYA LIFESCIENCES HEREBY DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED, IMPLIED, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. NICOYA LIFESCIENCES DOES NOT ASSUME OR AUTHORIZE ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH ITS PRODUCTS. IN NO EVENT SHALL NICOYA LIFESCIENCES BE LIABLE TO BUYER, OR ANY SUBSEQUENT PURCHASER OF ANY PRODUCTS FURNISHED TO BUYER, INCLUDING THE ULTIMATE END-USER, IN CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHERWISE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, THE COST OF LABOR, REQUALIFICATION, DELAY, LOSS OF PROFITS OR GOOD WILL, EVEN IF THE EXCLUSIVE REMEDIES PROVIDED HEREIN FAIL OF THEIR ESSENTIAL PURPOSE AND EVEN IF NICOYA LIFESCIENCES IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Buyer’s Exclusive Remedy
THE EXCLUSIVE REMEDY OF BUYER IS THE REPAIR OR REPLACEMENT OF NONCONFORMING GOODS OR THE ISSUANCE TO BUYER OF CREDIT OR REFUND FOR THE PURCHASE PRICE OF THE NONCONFORMING GOODS, AT NICOYA LIFESCIENCES’ DISCRETION. IN THE EVENT OF BREACH OR REPUDIATION OF THE CONTRACT BY NICOYA LIFESCIENCES, BUYER SHALL NOT BE ENTITLED TO ANY CONSEQUENTIAL OR EXEMPLARY DAMAGES. IT IS THE INTENT OF THE PARTIES THAT THIS REMEDY PROVIDED HEREIN IS THE SOLE REMEDY AVAILABLE TO BUYER AND IS NOT CUMULATIVE OF THOSE PROVIDED BY COMMON LAW OR STATUTE. IN NO EVENT SHALL NICOYA LIFESCIENCES BE LIABLE TO BUYER, ITS AGENTS, OFFICERS, EMPLOYEES, SUBSIDIARIES, OR AFFILIATES FOR MORE THAN THE PURCHASE PRICE OF THE GOODS SOLD BY NICOYA LIFESCIENCES TO BUYER. BUYER UNDERSTANDS AND ACKNOWLEDGES THAT NICOYA LIFESCIENCES RELIED ON THIS PROVISION IN PRICING ITS GOODS.
Applicable Laws and Forum Selection
All sales shall be governed and construed by the laws of the Province of Ontario in Canada, except that conflict of law rules shall be disregarded. Furthermore, the exclusive venue for resolving any dispute between the parties shall lie in Ontario, Canada.
The unenforceability or invalidity of any provision of this Nicoya Lifesciences’ Standard Conditions of Sale shall not affect the enforceability or validity of any other provision herein, and the invalidity or unenforceability of any provision to any specific person or circumstance shall not affect the enforceability or validity of such provision as it may apply to other persons or circumstances.
All payments due by Buyer to Nicoya Lifesciences under any sale between the parties are to be made by Buyer without offset or other reduction.
Survival of Terms
Except as otherwise contemplated by this Nicoya Lifesciences’ Standard Conditions of Sale, all covenants and agreements of the parties contained herein shall survive the delivery and acceptance date.
Buyer shall not have the right of cancellation, except upon the written consent of Nicoya Lifesciences. When cancellation is accepted, Nicoya Lifesciences reserves the right to make a cancellation charge of up to 25% of the price for said product.
Buyer hereby agrees to reimburse Nicoya Lifesciences for all costs and expenses (including reasonable attorney’s fees) incurred by Nicoya Lifesciences in connection with any legal proceeding commenced hereunder or otherwise arising out of Nicoya Lifesciences’ Standard Conditions of Sale for recovery of goods sold or for collection of monies due hereunder.
Nicoya Lifesciences’ forbearance or failure to exercise, at any time, any of its rights and/or remedies herein shall not be deemed a subsequent waiver thereof nor a waiver of any other right or remedy contained herein.
The headings herein are for convenience only and do not define or limit the provisions hereof.
Compliance with Laws
Buyer shall comply with all applicable country, state, and local laws and regulations including but not limited to laws and regulations governing the manufacture, processing, distribution, transportation, labeling, handling, discharge, treatment, storage, installation, disposal, recycling, reclamation, use, exporting, importing, or other activity relating to the goods sold hereunder. Buyer shall have the sole responsibility to obtain any transportation, storage, use, or other licenses required under applicable laws and regulations.
Buyer shall have the sole responsibility to obtain any and all export or import licenses or permits required under applicable laws and regulations.
We ship via UPS and will include the tracking number once the product has shipped. We use flat rate shipping but we can also charge directly to your shipping account if it is provided. You are responsible for any import or brokerage fees if you are located outside of Canada.
If you would like to ship with a carrier other than UPS, a packaging and handling charge of $100 for instruments and $50 for reagents, consumables, and sensors will be applied.