We ship via UPS and will include the tracking number once the product has shipped. We use flat rate shipping but we can also charge directly to your shipping account if it is provided. You are responsible for any import or brokerage fees if you are located outside of Canada.
Unless otherwise stated, we do not accept returned product. If there is a defect or damage to the product, we provide a standard 1 year warranty and will replace or repair the damaged product at no charge.
Please contact us at email@example.com if you have any questions.